*Please be aware due to Covid-19 it might be some delays.

Shipping policy

Processing time: 3-4 business days .
Shipping time: 2-3 business days .
AFTER your order is processed you will receive a tracking number.All hair is shipped via USPS, I use PRIORITYY shipping.

If worried your hair will not be ready Please order 1-2 weeks prior before hair appointments , hair drop offs, or events .
READY TO SHIP WIGS TRACKING IS SENT OUT THE MORNING AFTER YOU ORDER!! All WEEKEND ORDERS ARE SENT OUT ON MONDAY!!
ready to ship wigs are shipped via FEDEX which takes 3-5 business days, please be aware that FEDEX can have some delays that are beyond our control. it's very RARE that they have delays but it COULD happen!

 *Once orders are shipped to you they are no longer in our hands. We are not responsible for any shipping delays, damages, and packages that are misplaced.

Refund / exchange policy

Due to our health by law We can not expect exchanges or returns !
No returns or exchanges. All sales are final!

Store policy


1. Please make sure you double check your shipping address. We cannot be held accountable for incorrect input for your shipping address.

2. All sales are final. Once orders Is placed, we can not cancel .

3. When ordering pre-order items Please be aware that the shipping time will be longer than regular processing and shipping time.

Contact

Contact us by via email for questions:
J.luxurioushair@icloud.com
Please allow 24 hours for our response!